Privacy Policy

Effective Date: January 1, 2025

Rocket Grid Marketing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website or engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information
We may collect personal information that you provide voluntarily, such as:
Name
Email address
Phone number
Business details (e.g., company name, industry)
Billing and payment information
Non-Personal Information

We also collect non-personal information automatically, including:
IP address
Browser type and version
Pages visited and time spent on our website
Referring URLs and exit pages

2. How We Use Your Information

We use the information we collect for purposes such as:
Delivering marketing services and fulfilling service requests
Responding to inquiries and providing customer support
Personalizing your experience and improving our website
Sending newsletters, promotions, or service updates (with your consent)
Conducting analytics to improve our offerings

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information, including encryption, firewalls, and secure data storage. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:
When required by law or legal process
To protect the rights, property, or safety of Rocket Grid Marketing, our clients, or others
When working with trusted service providers to assist with our business operations, who are bound by confidentiality agreements

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather usage data. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of our website.

6. Your Rights

You have the right to:
Access and request a copy of your personal information
Request corrections to inaccurate or incomplete data
Request the deletion of your personal information (subject to legal obligations)
Opt out of marketing communications
To exercise these rights, contact us at hello@rocketgrid.ca.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Rocket Grid Marketing
Unit 101, 307 3rd Ave.
Strathmore, AB  T1P1T5
hello@rocketgrid.ca
587-727-1006

Thank you for trusting Rocket Grid Marketing with your information. We are committed to protecting your privacy and delivering exceptional service.

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